This year, our agency celebrates its 85th year in business. That spans 8 decades and 3 generations. As the youngest of the third generation, I have only recently come to fully appreciate what an achievement it is. In an age when most start-ups fizzle out within a few months and personal interaction is a thing of the past, our family-owned business turns 85.
The journey of most businesses is a rollercoaster of highs
and lows, expansion and contraction, ebbs and flows. Ours has been no different.
My grandfather began building our company one policy at a
time out of the basement of his Cleveland home.
His mindset was simple: help the people he cared about protect the
things important to them. He believed if
he acted in the client’s best interest and cared for them like family, his
company would flourish.
My grandfather would always say, “The most important aspect
of our profession is client service.” Those
words are the foundation our company has been built on.
My Dad took over after my grandfather became ill and, through
hard work and a number of acquisitions, he expanded the agency, adding a team
around him to help strengthen that foundation.
I often reflect about the journey of our business and how
much work and sacrifice went into getting us to this point. I think about how fortunate my brother and I
are to have been blessed with an opportunity to continue its legacy. I think about the 4th generation. I think about my grandfather’s vision and how
important those words are – now maybe more than ever.
As we celebrate this year, what I am most proud of is we
have never lost focus on what is most valuable: our clients.
only constant is change.”
your organization operates can change over time whether through workforce
changes, cultural changes, product changes, or even leadership changes.
one of these can create the need to review and revise insurance coverage.
insurance agent may not be aware of organizational changes unless there is a
process in place to ensure the conversation happens on a regular basis. Some
process ideas are:
•Schedule annual meetings with your insurance agent
•Create an operating checklist that includes the
question – does this impact our coverage. This checklist would
apply to any staff change, equipment purchase, building lease, and more.)
•Implement internal reviews to evaluate change
The goal of these process ideas is to
create a way to keep track of changes within the company to be sure nothing
falls through the cracks.
Maintaining proper protection is essential for sustained growth so utilize your advisors and stay on top of changes that impact your operations.
We welcome the opportunity to help you review your coverage to ensure you stay protected.
It seems that no industry is immune to a data breach or cybercrime. Retail, banking, and now, even healthcare. Consumers and businesses need to face the reality that with digital platforms comes great risk, and that data breaches are on the rise.
can have their identities, tax refunds, and bank accounts stolen. Businesses
can have their customer data stolen or can be held hostage through ransomware.
Recently, Cleveland Hopkins International Airport’s computer systems failed to
work for days. The reason? The systems had been breached and were being held
this can happen to a government entity like an airport, imagine what can happen
to your business. Industry experts warn that cyber criminals
are targeting small businesses.
doesn’t mean you are helpless. Small businesses should engage a cyber security
expert to review best practices. Many incidents are caused by an employee
opening a virus in an attachment or accessed through clicking on a link.
Educating staff can help as well.
For consumers and businesses, cyber insurance is becoming as necessary as homeowners or car insurance. These invasions are only going to become more common. There’s real value in getting ahead of them now. If you’ve got questions about your level of risk, as well as solutions, give us a call.
Insuring a church is more than covering the building and its contents inside. It’s important to consider a variety of situations and possibilities to ensure you have the coverage needed in the event of a loss.
When thinking insurance for churches most of us think Property. Property includes not only the building but the items within the building, as well as iconography or the iconostas. According to industry data, there are more than 1,800 fires every year in religious properties. While property claims such as a fire can have a devastating impact on the property of the church, consider some of the other areas that may be impacted as well.
What would happen if you couldn’t gain access to your sanctuary for a period of time? Are you covered for the use of another space? What about loss in revenue from donations? We have seen crippling fire losses to churches which resulted in, not only the need to rebuild and replace the structure, but also the need to find a temporary home to hold services which can impact attendance, donations, and ultimately impact revenue and stewardship.
Consider the impact a loss may have on cancelled income-generating activities or community outreach programs, as well. When a major loss occurs, it can create a ripple effect throughout the organization and parish.
While we pray you never need to use it, it is important to consider the domino effect a loss can have and ensure you are properly protected.